Join us for our March Dinner Meeting 3/14/2018
Topic: Accountability: How to Hold People Accountable, Whether They Report to You or Not
Speaker: Frank DeLano, Sr. Project Manager, TEKSystems
Abstract: Based on the book “Crucial Accountability – Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior” by Patterson, Grenny, Maxfield, McMillian, and Switzler
How do you handle those moments of truth when you are in a meeting with your peers, with someone that reports to you, or the boss’s boss and a commitment was made, but, not delivered. Or, in that same meeting some is being disrespectful or rude. How do you hold them accountable without embarrassing them? How do you hold them accountable and still maintain trust?
In this presentation Frank will present tips from the New York Times Bestseller – “Crucial Accountability” along with leading dialog with those in attendance on how they have handled these crucial conversations.
Meeting Location: Frankenmuth Bavarian Inn Restaurant, 713 S. Main Street, Frankenmuth, MI 48734
Dinner and Presentation: 6:00 - 8:00 PM, Speaker Presentation begin at 7:00 PM
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